Privacy policy

This privacy policy sets out how this website (hereafter "we, us, our") uses and protects any information that you give us while using Our website. We’re committed to ensuring that your privacy is protected at all times.When providing certain information by which you can be identified whilst using our site, stay assured that it will only be used in accordance with this privacy Policy  statement.

We reserve the right to update this Policy at any time i for reasons such as legal developments, changes in technology, changes to our products and services and much more We advise you to check this page from time to time to ensure that you are up to date and happy with any changes.

What is personal data?

Any information that identifies you and any information related to you. For example, this includes your name, address, account numbers and communications with us that are related to you.

Personal Data That We Collect

  • We collect the following information:
  • Contact Information e.g.your name, addresses associated with your account, Contact number, and email address.
  • Records of any communications between us
  • Payment and transaction information including records of the products you purchase from us, credit/ debit card details, and the payment method used for the transaction.
  • marketing preferences records
  • Account login details for our services
  • Other information relating to customer surveys and/or Promotions

Talk about How We Use Your Databrand

  • We use your personal data to understand your needs which helps us improve our products and services, including:
  • Internal record keeping and statistical analysis to help us understand our customers better
  • Communicating with you directly via phone, SMS, or email
  • Sending you information about new products, special offers/Promotions or services that we think may be of interest to you
  • Contacting you From Time To Time for marketing purposes and market research.
  • Providing you with our products and services, such as using your address so we can make a delivery to you in a timely manner
  • To Personalise your shopping experience by customising the website according to your interests. Your information helps us to better respond to your individual needs

How We Keep Your Personal DataSecure

  • We are committed to ensuring that your information is Safe And secure.To prevent unauthorised access or disclosure, we have put in place strict procedures to keep safe any information we collect online.
  • We take the following steps to protect your data:
  • Disposal of personal data When Needed
  • Strong data encryption
  • Password protection and firewalls
  • Limiting access to personal data within our organisation to keep your data secure
  • Despite All our efforts please remember that no transmission of data over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk. You hereby acknowledge that we are not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorised manner

Your Data Matters

When you provide us with your personal information to complete a transaction, verify your credit card details, place an order, arrange a delivery or returning an item, we imply that you consent to our collecting it and using it for that specific reason only unless you notify us otherwise

If we ask for your personal information for another reason, such as marketing, we will either ask you directly for your consent, or provide you with an opportunity to opt out.

Third Party Links To Other Sites

Our website may contain links to other websites other than our own. However, once you have used these links to leave our site, you should note that we do not control the content which appears on third-party websites. They may have their own privacy policy, or no privacy policy at all. They may also send their own cookies to you and may collect personal data and use it in a way that is not in accordance with our Privacy Policy.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not in accordance with our privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

We encourage you to check the terms and conditions, privacy policies and cookie policies of any third-party websites or services before giving them your personal data.

Controlling Your Data

You may choose to restrict the collection or use of your personal data by opting out of having your information used by anybody for direct marketing purposes. Whenever you’re asked to fill in a form on our website, just look for the box that you can click to indicate that you do not give consent for your data to be collected or used.

If you have previously agreed to us using your personal information for direct marketing purposes and you’ve changed your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at Support@adelinewaterson.co.uk
Please note that you may continue to receive certain transactional or account-related email communications from us.

Accessing Your Data

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at Support@adelinewaterson.co.uk

 or
write to us at: Adeline Waterson Ltd, 142 Thornes Lane, Wakefield, England, WF2 7RE

You can also request details of personal data we hold about you under the Data Protection Act 1998. You’ll be charged a small fee. If you would like a copy of the information held on you, please email us this request at Support@adelinewaterson.co.uk If you believe that any information, we are holding on you is incorrect or incomplete, please contact us as soon as possible and we’ll promptly correct any information found to be incorrect.