Terms Of Service

Can I Change My Delivery Date?

Yes, you can change your delivery date. Please contact us as soon as possible so we can rearrange your delivery.

Can You Deliver to My Room of Choice?

We can only deliver to the front door of the provided delivery address. If you live in an apartment or block of flats, delivery will be made to the building lobby only.

If you have selected bed assembly, we will deliver to the room of your choice. However, lift access is required if the room is more than two flights of stairs up.

How Do I Inform You About Delivery Restrictions?

If you believe there may be access restrictions or difficulties at your property, please send us a message in advance so we can make the necessary arrangements.